Shipping policy

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We are committed to delivering your order as quickly as possible. Once dispatched, the estimated delivery time is 3 to 5 business days, depending on your city. Please note that holidays may affect delivery schedules, and no deliveries are made on Sundays. During peak shopping seasons, delivery may take up to 10 business days.

For orders exceeding Rs.10,000, we may request an advance payment. Customers will be contacted at the time of order confirmation, and account details will be shared then. Such orders will be shipped via M&P or TCS.

Urban Decoria reserves the right to process “Cash on Delivery” orders without telephonic verification for verified customers or during high‑volume periods, including sales, seasonal launches, and promotions.

Wrong Address Disclaimer: It is the buyer’s responsibility to ensure that the shipping address provided is accurate. Since we prioritize fast processing and delivery, there is only a short window to correct an incorrect address. Please contact us immediately if you believe you have entered the wrong shipping details.

International orders

All international clients will receive a tracking ID once their order has been dispatched. They will also be sent a sales invoice and a shipment notification via email. Customers are responsible for any additional charges related to customs clearance or price variations beyond our control.

We do not ship furniture products to other countries. 

For Further Information Call/SMS/WhatsApp us 24/7 at +92 326 4321255

Lost/Stolen Packages

Urban Decoria is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this, please reach out to our customer support team at support@urbandecoria.com.

Our Shipping Partners Coverage Area in Pakistan

Nationwide Reach: Over 4,500 delivery vehicles and dedicated air freighter for Karachi–Lahore–Islamabad routes

Coverage: 90%+ destinations across Pakistan, including prime urban areas DHA, Bahria Town, and rural areas

Major Hubs: Lahore, Karachi, Islamabad (air + ground logistics)

Region	District	Hub Area	City	Province
Central Punjab	Lahore	DHA Lahore, Gulberg, Model Town, Askari Housing Society, Bahria Town, Lake City, DHA EME, Eden Garden, Eden Park, Eden City, Valencia Town, Pine Avenue, Canal View Housing Society, Sukh Chayn Gardens, Green Fort, Wapda Town, Izmir Town, Canal Gardens, Lahore Canal Cooperative Housing, Tricon Village, Green Forts 2, Nespak Phase 2, Union Living, Eden Villas, Pine Villas, Etihad Town, Park View City, Paragon City, Central Park, New Lahore City, Dream Gardens, Fazaia Housing Society Jubilee Town, CBD Lahore	Lahore	Punjab
Central Punjab	Faisalabad	D-Ground, Jaranwala Road, Citi Housing, Wapda Town, Wapda City, Eden Valley, Canal View Housing Society, Model City, FDA City, Prime City, Sitara Gold City	Faisalabad	Punjab
Northern Punjab	Rawalpindi	Saddar, Satellite Town	Rawalpindi	Punjab
Northern Punjab	Islamabad Capital	DHA Islamabad, Blue Area, F-10, G-11 Islamabad, Capital Smart City, Eighteen Islamabad, Blue World City, ASF City Karachi, KDA Housing	Islamabad	Islamabad (ICT)
Southern Punjab	Multan	DHA Multan, Cantt, Gulgasht, Bosan Road, Royal Orchard, Wapda Town, Royal Orchard Multan, Bahria Enclave, Model Town Multan, Citi Housing Multan Multan Public Cooperative Society,	Multan	Punjab
Sindh	Karachi	DHA Karachi, Clifton, Saddar, Gulshan-e-Maymar	Karachi	Sindh
Sindh	Hyderabad	Latifabad, Qasimabad, Gulshan-e-Subhan, Gulshan- e-Sarmast, Citizen Colony, Hyderabad Cooperative Housing,	Hyderabad	Sindh
Khyber Pakhtunkhwa	Peshawar	DHA Peshawar, Safa City, Peshawar Enclave, Saddar, University Road, Askari Housing Society, New City Homes	Peshawar	KPK
Khyber Pakhtunkhwa	Abbottabad	DHA Abbottabad, Askari Housing Society, Jinnahabad Housing Scheme, Kakul Housing Schemes, Abbottabad Cantt Housing. Supply Bazaar, Mandian	Abbottabad	KPK
Balochistan	Quetta	DHA Quetta, Jinnah Road, Sariab Road, Samungli Housing, Hazara Town	Quetta	Balochistan
Gilgit-Baltistan	Gilgit	Jutial, Danyore, Karakoram Enclave, Hunza Housing, Skardu	Gilgit	GB
Azad Kashmir	Muzaffarabad	DHA Mirpur, Bahria Town Enclave, Mangla View Resort, Domel, Chattar	Muzaffarabad	AJK

 

Main Destinations

Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Gujranwala, Gujrat, Sialkot, Sargodha, Sheikhupura, Sahiwal, Bahawalpur, Rahim Yar Khan, Jhang, Kasur, Okara, Gujrat, Dera Ghazi Khan, Vehari, Khanewal, Hafizabad, Hyderabad, Sukkur, Larkana, Nawabshah, Mirpur Khas, Khairpur, Mardan, Mingora (Swat), Abbottabad, Kohat, Dera Ismail Khan, Nowshera, Mansehra, Bannu, Haripur, Charsadda, Swabi, Lakki Marwat, Karak, Hangu, Batkhela, Chitral, Quetta, Turbat (Kech), Khuzdar, Hub, Chaman, Dera Murad Jamali, Gwadar, Sibi, Zhob, Kalat, Pasni, Mastung, Kharan, Lasbela, Panjgur, Loralai, Washuk, Qila Saifullah, Azad Jammu & Kashmir (AJK), Gilgit Baltistan, Skardu, Chilas, Hunza (Karimabad), Ghizer (Gahkuch), Khaplu, Astore, Muzaffarabad, Mirpur, Kotli, Rawalakot, Bagh, Pallandri, Sudhanoti  and all other cities of Pakistan.